eFax Services in Canada for Business
Telephonica eFax services let businesses send and receive faxes online through email, a web portal or mobile devices, without a traditional fax machine or dedicated fax phone line. Bring fax communications into your digital workflow with email integration, cloud storage, delivery tracking and fax number porting.
For Canadian businesses that still exchange documents by fax, online faxing offers a practical way to work from the office or remotely while reducing paper, toner and equipment maintenance.
Displayed monthly price: $9.99. Contact Telephonica to confirm the currency, included pages, overage charges, taxes, number availability and any setup or porting fees for your requirements.
Request an eFax quote Call +1 (514) 360-0400
How Does Online Faxing Work?
- Choose your fax number. Discuss a new number or request an eligibility check to transfer your existing business fax number.
- Set up access. Configure the email or portal access your team will use to send and receive documents.
- Send your document. Add the recipient's fax number and attach a supported file, such as a PDF, using the instructions provided with your account.
- Receive and track faxes. Access incoming documents digitally and review delivery reports. Check unsuccessful transmissions before resending.
Business eFax Features
Email Faxing and Mobile Access
Send and receive business faxes through your email workflow and access documents from internet-connected devices. Teams can handle fax communications without being next to office hardware.
Fax Number Porting
Keep a familiar contact number by requesting fax number porting. Availability and timing depend on the number and current provider. Confirm the transfer date with Telephonica before cancelling your existing service.
Cloud Storage and Delivery Records
Store fax documents digitally and use delivery records to follow transmission activity. Confirm storage limits, retention periods, user permissions and export options when choosing your plan.
Document Formats and Multiple Recipients
Work with document formats such as PDFs, Office files and images, and send to multiple fax recipients. Ask which file types, attachment sizes and recipient limits apply to your account.
Online Faxing for Document-Based Workflows
Legal offices, financial teams, healthcare organizations and other businesses may need to communicate with partners that continue to use fax. Telephonica eFax can support digital document exchange while reducing reliance on printed copies and shared fax machines.
For confidential or regulated documents, review the service's security controls, storage location, retention options and contractual terms with Telephonica before use. Choosing an online fax service does not, by itself, establish that an organization's workflow meets its regulatory obligations.
Frequently Asked Questions About eFax
Select a question to view the answer.
What is the difference between eFax and a fax machine?
eFax sends and receives fax documents through an online service. A traditional fax machine uses physical equipment and a fax line. With Telephonica eFax, your team can manage documents digitally through email or online access.
Do I need a dedicated phone line for online faxing?
No dedicated fax phone line or traditional fax machine is needed for Telephonica eFax. You need access to the service through an internet-connected device and your configured email or portal account.
Can I keep my existing fax number?
Telephonica offers fax number porting. Ask the team to check your number's eligibility and confirm the transfer process before making changes to your current service.
Can I send a fax from email?
Yes. Email integration is a Telephonica eFax feature. Use the recipient addressing format and supported attachments specified during account setup; incoming faxes can be delivered digitally to your inbox.
How much do Telephonica eFax services cost?
The displayed monthly price is $9.99. Request a quote to confirm the currency, page allowance, additional usage rates, taxes and any setup or number-porting charges.
What should I confirm before using eFax for sensitive documents?
Ask about encryption, authorized user access, data storage location, document retention, deletion and delivery records. Have your organization review whether the proposed configuration and terms suit the documents you handle.
Get Started with Telephonica eFax
Tell our team your expected monthly fax volume, number of users and whether you want to keep an existing fax number. We can discuss the service and plan details for your business.
Email sales@telephonica.ca for an eFax quote, call +1 (514) 360-0400, or visit Telephonica support for help with an existing account. You can also review our business communications plans.
