Global Travel eSIM for international trips
Telephonica Global Travel eSIM offers digital mobile connectivity for travel in more than 150 countries. Install a travel mobile plan on a compatible device without swapping a physical SIM card. For Canadians travelling abroad, business travellers and holidaymakers, a prepaid travel eSIM can help you plan mobile data costs before departure.
Before you buy: confirm destination coverage, device compatibility, data allowance and plan validity. Network access, 5G, calls and SMS depend on the selected package, device and local network.
Ask about a travel eSIM plan or visit Telephonica Support for setup assistance.
What is a global travel eSIM?
A global travel eSIM is a digital SIM profile that lets a compatible device access a travel mobile plan without inserting a physical SIM card. The countries and services included are determined by the package you choose. A multi-country plan can be useful for trips with several destinations, but you should check every stop on your itinerary before purchasing.
How to choose your travel eSIM plan
- Coverage: confirm that each destination and any stopover where you need service are included in your package.
- Data allowance: consider maps, messaging, video calls and streaming. Check what happens when your allowance runs out and whether top-ups are available.
- Validity: match the plan duration to your trip and ask when the validity period begins.
- Calls and texts: confirm whether the package is data-only or includes voice and SMS. Internet calling apps use data; a data-only eSIM does not automatically include a mobile number.
- Network access: 5G requires a supported device, plan and local 5G coverage. Speeds vary with location and network conditions.
- Pricing: ask for the current price, billing currency, applicable taxes and top-up conditions before purchasing.
How to install and activate your travel eSIM
- Check compatibility. Confirm eSIM support for your exact device model and regional version, and make sure the device is unlocked.
- Select your plan. Confirm destinations, travel dates, data needs and any calling requirements with Telephonica.
- Install using Wi-Fi. Follow the supplied QR-code or installation instructions in your phone's mobile network settings.
- Choose the data line. Select the travel eSIM for mobile data and follow the plan instructions for activation and data roaming. Disable data roaming on your home SIM to help avoid unintended home-carrier data charges.
- Test and monitor. At a covered destination, check your mobile connection and monitor usage. Contact support if you need help connecting.
Travel eSIM vs home-carrier roaming
A travel eSIM uses a separate mobile plan for your trip. Home-carrier roaming uses your existing carrier's international rates or travel package. Compare total cost, destinations, data allowance and validity. Keeping your home SIM active for calls or texts may still incur carrier charges, even when the travel eSIM handles mobile data.
Global Travel eSIM frequently asked questions
Select a question to view the answer.
Does the travel eSIM work in every country?
Telephonica offers travel eSIM coverage in more than 150 countries. This does not mean every plan includes every destination. Ask for the current country list for your selected package before buying.
Can I keep my existing phone number?
On a compatible dual-SIM phone, you may be able to keep your home SIM active while using the travel eSIM for data. Your existing number remains with your home carrier, whose charges and roaming conditions still apply.
Will my phone support an eSIM?
Compatibility depends on the exact model, regional version and carrier-lock status. Check your manufacturer's specifications and confirm compatibility with Telephonica before purchasing. Not every smartphone, tablet or wearable supports the same eSIM features.
Are calls, SMS and 5G included?
These features depend on your package, device and destination network. Confirm whether you are selecting data-only service or a package with voice and SMS. 5G is available only where the plan, phone and local network support it.
When should I install my eSIM?
Install it while you have a reliable internet connection and follow your plan's instructions. Check the activation rules first: installation and the start of the validity period are not necessarily the same event.
Can I share data with a laptop or transfer my eSIM?
Hotspot use and eSIM transfers depend on your plan and device. Confirm these options before purchase. Do not assume a single profile can be installed on several devices or that an installation QR code can be reused.
Plan your connectivity before departure
Tell Telephonica your destinations, travel dates, device model and expected data needs so the team can help you check suitable options. For current availability and pricing, email sales@telephonica.ca or call +1 (514) 360-0400. For installation assistance, visit Telephonica Support.
